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Order & Delivery

Find information on ordering, shipping methods, delivery times, and tracking.

How can I get a copy of my invoice?
If you need a copy of your invoice, the process depends on where you pu...
Warranty & Package Forwarding Services
Please note that noblechairs does not support shipments to package forwa...
My order was lost or arrived damaged.
We’re sorry to hear that! Please submit a support ticket and we’ll look ...
Can I cancel or change my order?
Yes — as long as we receive your request in time.👉 Please submit a suppo...
I entered the wrong product or shipping address — can I change it?
Please create a support ticket, and one of our agents will change or can...
Where is my order? It’s delayed.
Delivery networks are under high demand, and delays can happen. Your pac...
Can I request a VAT refund or VAT chargeback?
Unfortunately, we’re not able to provide VAT refunds or VAT chargebacks ...
How can I return my order?
If you purchased your item directly from our online shop, please contact...
What is the return policy?
Orders shipping from our delivery partner Caseking are In line with the ...
How long does delivery take?
Orders are generally received within 3 – 7 business days depending on th...
What are the shipping costs?
Shipping costs vary depending on the destination and product. Shipping i...
Why do I receive an invoice from Caseking?
Caseking are our delivery partners across a large part of Europe. Our we...
How will I be informed about the status of my order?
As soon as your order is received, you will be sent an automatic order c...
I ordered a noblechairs, however, I would like to change the model or additional items.
In the event you’ve already placed an order, please contact us via our c...
Is payment by installments possible?
Payment by installments is possible in some regions via PayPal.
What payment methods do you support?
Noblechairs.com accepts payments via Visa, Mastercard, and PayPal.