Orders shipping from our delivery partner Caseking are In line with the Germany Distance Selling Act, which allows the return of goods within 14 days of receiving the item.
This includes the ability to return goods after the assembly and trial of the seat.
If purchasing via one of our distribution partners across the globe, please consult their conditions when it comes to the returning of goods.
Articles in this section
- How can I get a copy of my invoice?
- Warranty & Package Forwarding Services
- My order was lost or arrived damaged.
- Can I cancel or change my order?
- I entered the wrong product or shipping address — can I change it?
- Where is my order? It’s delayed.
- Can I request a VAT refund or VAT chargeback?
- How can I return my order?
- What is the return policy?
- How long does delivery take?