Please create a support ticket, and one of our agents will change or cancel the order if we receive it in time.
If your order is already in transit, you may be able to contact the delivery service directly and request a change. This often works!
❗Note: We cannot make address changes on your behalf once an order has shipped.
Articles in this section
- How can I get a copy of my invoice?
- Warranty & Package Forwarding Services
- My order was lost or arrived damaged.
- Can I cancel or change my order?
- I entered the wrong product or shipping address — can I change it?
- Where is my order? It’s delayed.
- Can I request a VAT refund or VAT chargeback?
- How can I return my order?
- What is the return policy?
- How long does delivery take?