Search
Submit a request
Deutsch
Español
Suomi
Français
Nederlands
Português
Hey, how can we help?
Submit a request
English (US)
Deutsch
Español
Suomi
Français
Nederlands
Português
Submit a request
noblechairs
FAQ
FAQ
Next
›
Last
»
Can I order a spare part?
if you would like to order a spare part for your Nitro Concepts product,...
Can I purchase spare parts outside the warranty or guarantee separately?
Spare parts including armrests, castors, the wheelbase, the tilt mechani...
How do I care for my noblechairs gaming and office chair?
For those looking to maintain and clean their Real Leather, PU Leather, ...
How do I assemble a noblechairs gaming chair?
Each package contains an easy-to-understand assembly manual. Following t...
How do I move forward with a warranty claim?
noblechairs offers a 2 year warranty period on all products. Caseking wi...
How can I return my order?
If purchasing via noblechairs.at, noblechairs.ch or noblechairs.fr, plea...
Can I return my product and receive a refund?
Orders shipping from our delivery partner Caseking are In line with the ...
How long does delivery take?
Orders are generally received within 3 – 7 business days depending on th...
What are the shipping costs?
Shipping costs vary depending on the destination and product. Shipping i...
Why do I receive an invoice from Caseking?
Caseking are our delivery partners across a large part of Europe. Our we...
How will I be informed about the status of my order?
As soon as your order is received, you will be sent an automatic order c...
I ordered a noblechairs, however, I would like to change the model or additional items.
In the event you’ve already placed an order, please contact us via our c...
Is payment by installments possible?
Payment by installments is possible in some regions via PayPal.
What payment methods do you support?
Noblechairs.co.uk accepts payments via Visa, Mastercard, and PayPal.Nobl...
Does noblechairs offer Vegan chairs?
We offer a range of chairs that are 100% Vegan Friendly including all PU...
Do noblechairs have any certification on their chairs?
All chairs have the certification for office chairs from the German Inst...
How do I delete my customer account?
You can delete your customer account yourself under the settings of your...
How do I dismantle the under construction (wheelbase, gas lift, and tilt mechanism)?
As with all office chairs, this can be quite time-consuming. We recommen...
Are the wheels (castors) suitable for soft or hard floors?
Our castors are suitable for both hard and soft floors. The statement "S...
What is the difference between Real Leather and PU Leather?
a) FeelReal leather, especially full-grain leather and our top-grain lea...
What is the Hybrid Vinyl / PU Leather material?
Produced in Germany, and exported for production of our chairs, the Hybr...
Which materials are used in chairs from noblechairs?
The foundation of a noblechairs gaming and office chairs is a solid stee...
Why can’t find my desired model on the noblechairs online store?
Our Product Development team is constantly hard at work creating further...
Why can’t find my desired model on the noblechairs online store?
If you’re unable to find a particular model on our website, it’s no long...
Where can I try a noblechair?
Our partners Caseking in Berlin offer a showroom:Caseking OutletGaußstr....
Can you create co-branded or custom-made parts for me?
Unfortunately, we do not offer any custom-made products (single pieces)....
Do you offer co-branded chairs?
Over the years we’ve had the pleasure of cooperating with some of the bi...
Where can I find more information on the model?
On each product page, a “Specifications“ tab shares further details on t...
Is the Pillow Set included on ALL models?
No, some of our Limited Edition models including the HERO ST, DOOM Editi...
What does “Recommended“ height mean?
Depending on the ratio of your upper body and lower body, the exact heig...
Next
›
Last
»