FAQ: General

Account & Contact

Information about your account, contact details, login, and account management.

What information should I provide when contacting support?

Where can I reach noblechairs Support?

Where can I review your privacy policy?

How do I delete my customer account?

Warranty & Product Support

Learn about warranty coverage, statutory warranty rights, claim procedures, a...

Can I purchase replacement casters (wheels) for my noblechairs chair?

Can I purchase replacement armrests for my noblechairs chair?

How Do I Make a Warranty Claim?

What does the warranty cover?

How long is the warranty period for my noblechairs product?

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Setup & Usage

Everything you need to assemble, adjust, and use your noblechairs product.

How can I remove the gas lift?

How do I care for my noblechairs gaming and office chair?

How do I assemble a noblechairs gaming chair?

Before You Buy

Everything you need to know before purchasing a product.

Is the Pillow Set included on all models?

Order & Delivery

Find information on ordering, shipping methods, delivery times, and tracking.

How can I get a copy of my invoice?

Warranty & Package Forwarding Services

My order was lost or arrived damaged.

Can I cancel or change my order?

I entered the wrong product or shipping address — can I change it?

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