Removing from the rocking mechanism
Place the rocking mechanism on the floor with the gas spring fully retracted and stand firmly on it with both feet.
Then use a rubber mallet to strike the end of the gas spring that is seated in the rocking mechanism from different angles, while pulling on the upper end at the same time. This process requires some strength and patience.
Removing from the chair base
Place the chair base upright on the floor and hold the gas spring firmly.
Hit the lower end of the gas spring with a rubber mallet until it detaches from the chair base.
Further assistance
You can also watch this process in video form. Search for “replacing gas spring” on YouTube.
Alternatively, you can purchase a special tool from our service department that makes it easier to remove the gas spring from the tilt mechanism.
Articles in this section
- How can I claim my warranty?
- Where can I review your privacy policy?
- My order was lost or arrived damaged.
- Can I cancel or change my order?
- I entered the wrong product or shipping address — can I change it?
- Where is my order? It’s delayed.
- Which noblechair fits my height/weight?
- Welcher Gaming Stuhl passt zu meiner Größe/meinem Gewicht?
- Can I request a VAT refund or VAT chargeback?
- How can I remove the gas lift?