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FAQ: Spare Parts

Can the gas lift cylinder of my noblechairs chair be replaced?
Yes, the gas lift cylinder of your noblechairs chair can be replaced if...
Can I replace the armrests on my noblechairs chair?
Yes, replacement armrests or individual armrest components are availabl...
Which Casters Are Suitable for My Flooring?
noblechairs chairs come standard with soft 60 mm casters. These are sui...
Are there video instructions for replacing spare parts?
Yes. If you need assistance with assembly, you can also visit our offic...
Where can I find assembly instructions for replacement parts?
We currently do not provide separate assembly instructions for individu...
What happens if my retailer no longer exists?
If the retailer from whom you purchased your noblechairs chair no longe...
Can I make a warranty claim without proof of purchase?
No. A valid proof of purchase (invoice or receipt) is mandatory to proc...
What Is Excluded from the Warranty?
The warranty covers exclusively defects attributable to material, manuf...
How long is the warranty for my noblechairs chair valid?
Your noblechairs chair is covered by the statutory warranty period of 2...
What documents do I need for a warranty claim?
  You generally need the following for a warranty claim: Proof of purc...
Are replacement parts from EPIC, HERO, and ICON interchangeable?
Replacement parts for the noblechairs EPIC, HERO, and ICON series are p...
Can I still order replacement parts for older noblechairs models?
Yes, we can often still offer replacement parts for older noblechairs m...
Where can I find my chair’s model name?
You can usually find the model name of your noblechairs chair on your i...
Are replacement parts compatible between different noblechairs models?
Many noblechairs models use identical or similar replacement parts, so ...
Can I change or cancel my spare parts order after placing it?
Yes, as long as your spare parts order has not yet been shipped, it can...
How much does shipping cost for spare parts?
Shipping costs for spare parts may vary depending on the delivery regio...
Can I combine multiple spare parts in one order?
Yes, you can combine multiple spare parts in one order. In this case, y...
Which countries do you ship spare parts to?
In general, we ship spare parts from our central European spare parts w...
How long does delivery of spare parts take?
Delivery of spare parts usually takes approximately 3 to 5 business day...
Am I entitled to a warranty if I ordered a replacement part?
Yes. If you purchased a replacement part for a fee, you are generally e...
Where can I find the batch number of my noblechairs chair?
The batch number is located on a fabric label on the underside of the se...
What are the costs of the spare parts?
The costs for spare parts can vary depending on the chair model, spare ...
Where can I reach noblechairs Support?
Our customer service team is happy to assist you with questions about s...
Do I need tools for the replacement?
For replacing most spare parts, you only need common standard tools, su...
What happens if a replacement part is unavailable?
If a requested replacement part is currently unavailable, our Support t...
Can I replace spare parts myself?
Many spare parts, such as casters, armrest pads, or chair bases, can ea...
Spare Parts Selection: Which spare parts are available?
To determine which spare part you need, please refer to the spare parts ...
How can I order a replacement part?
Please contact our customer service with the following information usin...
My chair is still under warranty. What should I do?
 If a defect occurs within the warranty period, please contact our custo...
How do I find the right replacement part for my chair?
Please have the exact model name of your noblechairs chair ready. This ...