My chair is still under warranty. What should I do? My chair is still under warranty. What should I do?

My chair is still under warranty. What should I do?

 
If a defect occurs within the warranty period, please contact our customer service and provide proof of purchase. After reviewing your case, we will assist you in resolving it and, if applicable, provide replacement parts under the warranty.
 
Please use the following form: Pro Gamersware Support

Warranty Claim

Please note that you can only use this form Pro Gamersware Support to request a replacement part for a product you purchased within the last 2 years. If the 2-year warranty period has already expired, please order the required replacement part here.


Required Product Information

When requesting replacement parts, please provide the full product name (brand, model, edition, color, etc.).

 

Proof of Purchase

In the event of a warranty claim, please attach all proof of purchase documents (invoice, order confirmation, etc.).

 

Replacement Part Selection

To determine which replacement part you need, please refer to the replacement parts overview. Please note that all of our chairs have the same replacement part structure and replacement part names.