You generally need the following for a warranty claim:

• Proof of purchase (invoice, receipt, or order confirmation)
• Description of the defect with as precise a description of the issue as possible
• Product details (e.g., model, serial number)
• If applicable, photos or videos documenting the defect
• For a return: the RMA/case number, if assigned by the retailer

Additional documents may be required depending on the provider. However, proof of purchase is almost always the most important requirement for reviewing a warranty claim.

What would you like to do next?
 

• Order a replacement part under the 2-year warranty?

  If you would like to request a replacement part within the two-year warranty period, please click "Replacement Part Request (Warranty)".

   

• Would you like to request a non-binding quote for replacement parts?

  If your product is more than two years old and you would like to order a replacement part, please select "Paid Replacement Part Order".