Our castors are suitable for both hard and soft floors. The statement "Suitable for both hard and soft floors" refers to the roll characteristics. This means that the castors can be moved easily on both carpet and hard floors.
However, damage to hard floors is not primarily caused by the casters themselves, instead, dust grains adhere to the casters changing the characteristics to a “grainy“ feeling. This causes the surface of the castors to become rough and when rubbed against laminate, wood, or similar flooring can cause damage.
To prevent damage to hard floors, we recommend a protective mat. Thanks to the roll characteristics of our castors, a plastic or fabric option is viable to protect your floor.
Articles in this section
- Can I order a spare part?
- Can I purchase spare parts outside the warranty or guarantee separately?
- How do I care for my noblechairs gaming and office chair?
- How do I assemble a noblechairs gaming chair?
- How do I move forward with a warranty claim?
- How can I return my order?
- Can I return my product and receive a refund?
- How long does delivery take?
- What are the shipping costs?
- Why do I receive an invoice from Caseking?