Which spare parts can I reorder for my chair?

Depending on the model, we offer the following spare parts, among others:

Casters
Wheelbase
Gas lift
Gas lift cover
Backrest
Seatbase
Right armrest
Left armrest
Lower side covers (left/right)
Upper side covers (left/right)
Lever covers
Tilt mechanism
Screw set
Pillow set (head and lumbar cushions)
Adjustment lever for the backrest
Tool for removing the gas lift
Shipping box

Availability may vary depending on the chair model. To order a spare part or receive a non-binding quote, please use the following form: Order spare part

In our FAQ article "Spare Part Selection: Which Spare Parts Are Available?" you will also find illustrations of the individual spare parts. These will help you clearly identify the required spare part in advance using our Spare Part Matrix.

What would you like to do next?

Order a spare part under the 2-year warranty in Europe?

If you want to request a spare part within the two-year EU warranty period, please click on "Spare Part Request (Warranty)".

Warranty periods may vary depending on the region. If you are located outside Europe, we may not be able to provide warranty spare parts directly. In such cases, we recommend contacting the retailer or point of sale where the product was purchased for warranty assistance.

If you are located in North America and would like to purchase spare parts, please fill out the following form "Spare Part Request (Warranty)"
Would you like to request a non-binding quote for spare parts?

If your product is outside the warranty period (2 years in the EU, 1 year in the US) and you would like to order a spare part, please use this form: "Paid Spare Part Order".