How do I move forward with a warranty claim?

noblechairs offers a 2 year warranty period on all products. Caseking will gladly help you to solve the problem by sending you spare parts.

Alternatively, you can contact us so that we can instruct Caseking to send you the spare part(s) you need:

When sending a warranty request, please include, multiple images of the chair and problem, a copy of the invoice, and your shipping details to simplify and speed up the process. Once approved, our respected delivery partner will assist in getting any necessary parts to you as soon as possibl

In the event of damage caused by improper use, incorrect assembly, neglect, failure to observe the maintenance and operating instructions, unauthorized repair work, or modifications by the customer or third parties, the warranty is void.

Wear and tear on both mechanical and material elements of all products are also void of warranty unless caused by possible mechanical or material defects. If you have any concerns about your noblechairs product, it’s recommended that you contact the appropriate delivery partner as soon as possible and share your concerns

Please note that neither the warranty nor the guarantee will start anew if a spare part is exchanged or sent.